You ain’t never had a friend like this! Moments ago, at D23 Expo 2019, details were unveiled by Disney Parks, Experiences and Products Chairman Bob Chapek for “Disney Genie,” a revolutionary new digital offering set to debut in late 2020 that will enhance the way you plan for and experience a trip to Walt Disney World Resort. Joining other innovations like the MagicBand, Disney Genie is being designed to help you make the most out of your visit, whether you’re a first-time guest or a seasoned pro.
Disney Genie will make planning easier and more fun by providing customized itineraries geared to your interests, right at your fingertips – from a royal, princess-themed day at Magic Kingdom Park to a trip around the world at Epcot for foodies and even a perfect day for thrill seekers. Certain features of Disney Genie will also be available through your preferred travel professional.
Sometimes you may know exactly what you want to do, but may not know the best time or order in which to do it. You’ll be able to tell Disney Genie what you’d like to experience, and it will quickly evaluate millions of options to present you with an optimal day. And best of all, it’s flexible! If you change your mind for any reason, Disney Genie will re-optimize your day. Everything will be catered to the interests you shared with him earlier. Imagine walking around the park and getting a message from Genie reminding you a parade’s about to start or that the wait time for your favorite ride just dropped significantly. Genie can also help you make dining reservations.
Disney Genie can also send you real-time tips and updates, including recommendations for experiences it thinks you’ll love, helping you navigate the theme parks with added convenience and comfort. If you don’t want to worry about making reservations in multiple steps, Disney Genie will even take care of that for you.
This represents yet another way we are using creativity and innovation to connect guests with the stories and characters they love, and to help them make lasting, magical memories with the family and friends they cherish most. Over the past several years, Disney parks have become more seamless and enjoyable through other digital offerings, such as mobile food ordering, the Play Disney Parks app, online check-in and so much more.
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